The Group MPJ provides the Customers with a 360˚ After-sales Service on-request.
For the Shipbuilders
- Support to the installation: we provide the turn-key installation, or we can timely support a peak-demand that might be necessary.
- Support at the commissioning: we provide mechanical-completion, pre-commissioning, and commissioning activities to verify, adjust, and deliver the units to the Owner and Class.
For the Shipping Companies:
- Configuration and fabrication data – all units are mapped, collected, and recorded on a Customer/Ship dedicated database, for future operational requirements, until the ship’s end of life.
- On-board mapping service is offered also for units not originally supplied by Officine DMB.
Ship’s operational life services:
- We supply standard and off-standard units with an average lead time of four weeks from the receipt of the PO and of the configuration data.
- We support the Customer during the ship’s interiors renewal.
- We help our Customers to optimize logistics, schedule, services, and the replacement of the units reducing costs and keeping the ship’s Safety at the optimal level.
- We provide expertise in performing the yearly inspection to check, adjust, repair, identify, and replace units to keep the SOLAS requirements to the highest level of safety’s standards.
- We provide Type Approved spare-parts and accessories for original Officine DMB units and third-party units.
- The full supply chain is guaranteed – with no misunderstanding, no transfer of responsibility, and no litigations.
For the Shipbuilders
- Support to the installation: we provide the turn-key installation, or we can timely support a peak-demand that might be necessary.
- Support at the commissioning: we provide mechanical-completion, pre-commissioning, and commissioning activities to verify, adjust, and deliver the units to the Owner and Class.
For the Shipping Companies:
- Configuration and fabrication data – all units are mapped, collected, and recorded on a Customer/Ship dedicated database, for future operational requirements, until the ship’s end of life.
- On-board mapping service is offered also for units not originally supplied by Officine DMB.
Ship’s operational life services:
- We supply standard and off-standard units with an average lead time of four weeks from the receipt of the PO and of the configuration data.
- We support the Customer during the ship’s interiors renewal.
- We help our Customers to optimize logistics, schedule, services, and the replacement of the units reducing costs and keeping the ship’s Safety at the optimal level.
- We provide expertise in performing the yearly inspection to check, adjust, repair, identify, and replace units to keep the SOLAS requirements to the highest level of safety’s standards.
- We provide Type Approved spare-parts and accessories for original Officine DMB units and third-party units.
- The full supply chain is guaranteed – with no misunderstanding, no transfer of responsibility, and no litigations.